DELIVERY

Your tracking number and the express company website link will be sent in e-mail immediately after we ship the order out.  We will also e-mail you if there is any unsuccessful delivery. After you receive the order you purchased, you are free to write a review. 

SHIPPING SCHEDULE

Free Shipping For Orders Over $50+USD

USA: All orders are processed within 1-2 business days from the date of purchase. 

Standard Shipping：$7.90 ranges from 6-10 business days

International Orders: All orders are processed within 1-2 business days from the date of purchase. 

Standard Shipping: $7.90 range from 6-12 business days.

*It normally takes 1-2 business days for us to process your order. Please note that this does not include holidays and weekends.

Enjoy free shipping on orders of $50 USD or more to the following regions:
✓ United States
✓ European Union countries
✓ United Kingdom
✓ Australia
✓ Canada

Shipping Limitations:
We currently cannot ship to: Most African countries/Select South American regions/Certain Middle Eastern areas/Remote islands/Conflict zones

We’re actively expanding our free shipping coverage—more countries coming soon!

Please contact us within 30 days since shipment if no receipt or delivery, our representative will resolve this problem within 24 hours. Note that overdue requests may not be accepted.

IMPORTANT NOTICE:

1. Due to customs clearance times getting progressively longer, e.g. due to more stringent security checks, please be advised that Shipping times have been affected. 
2. Processing time: In order to guarantee the quality of our products, Glocolens has prepared your goods carefully before they are shipped out. Our professionally trained technicians perform strict in-house quality control checks on all products and carefully package your items to ensure they arrive in excellent condition.
3. Please note that some country may charge import tax, please contact our customer service service@glocolens.com
4. We will provide you a satisfactory solution.