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FAQs

Common Questions: Products, Orders & Shipping
Certification, Advantages, and Technology
GLOCOLENS Certification Plus

All GLOCOLENS are approved by the FDA as well as other international standards including CE (Europe) and TGA (Australia).

Where are GLOCOLENS manufactured? Plus

GLOCOLENS are manufactured in Korea by a certified contact lens producer. All lenses are FDA, CE, and TGA approved.

Can I wear these lenses if I have eye conditions? Plus

Always consult your eye doctor first. Our lenses are designed for general vision correction but not for medical treatment.

Contact Lens Prescription & Power Options
What corrective powers do you provide? Plus

Our lenses cover 0.00 to -8.00 diopters (standard spherical correction).

Are my glasses prescription the same as contact lenses? Plus

Not always. Contact lens prescriptions may differ slightly – consult your eye doctor for accurate conversion.

Do you offer toric lenses for astigmatism? Plus

Currently we provide standard spherical lenses. Toric options coming soon!

Lens Care & Protection Features
How long can I use each pair? Plus

Replacement schedule: Please follow the usage period marked on your product: 1-Month or 3-Month after opening.

Daily wear: Up to 8 hours for most users.

Individual comfort may vary based on eye sensitivity and environment. Always discard lenses after 30 days.

Note: We'll be introducing more replacement options soon!

Can I wear it while sleeping? Plus

No—sleeping in contacts reduces oxygen flow, risking infections.

Do GLOCOLENS protect against UV and blue light? Plus

Yes! All lenses include:
- UV Blocking (FDA Class 1 standard)
- Harmful Blue Light Filtration
- Average comfortable wear: 6-8 hours
*Individual results may vary

HOW TO USE
Step-by-Step Wearing Guide Plus
Daily Care in 5 Steps Plus
Shipping information
Packing Time Plus

Order Processing: 1-2 business days for packing and preparation (exclusive of shipping time)

Shipping Time Plus

USA: Shipping times range from 6-10 business days.
International Orders: Shipping times range from 6-12 business days.

Where are your products shipped from? Plus

We operate fulfillment centers in Hong Kong and Los Angeles to serve you faster. Your order will ship from the nearest available location.

How do I track my order? Plus

After shipment, you'll receive an email with:
• Your order number
• Active tracking link
• Estimated delivery window

You can also:
• Use the tracking link in your email
• Visit our Order Tracking Page

Note: Carrier systems may take 12-24 hours to display tracking updates.

Contact us

Plese feel free to join our mailing list or email us directly at service@glocolens.com — we’re happy to assist!